Two-factor authentication (2FA) uses two methods to verify your identity. The first method is your password. The second method uses your email address, by default, to send you a verification code. However, there are other methods of 2FA that are more secure:

Text messaging. The portal sends a verification code to your mobile phone. You enter the verification code when signing into the portal. To update your 2FA to text messaging, refer to the steps below.
An authenticator app. You install an authenticator app on your smartphone. The portal communicates with the app which will prompt you to confirm that you are signing into the portal. To update your 2FA to an authenticator app, click Set up an authenticator app.

Set up text messaging (SMS)

	On the User Settings page, click the Security tab. On the Security tab, scroll down to Two-factor authentication. Under Text message (SMS), click Set-up.
	When the Mobile Two Factor Authentication Set-up window appears, enter your mobile phone number including the area code, then click Update. Moneris sends a verification code by text message to your mobile phone.
	In the portal, enter the verification code you received by text message, then click Verify Code. Your Moneris Portal account is now set up for two-factor authentication using SMS text messaging.

Set up an authenticator app

Follow these steps to set up an authenticator app as your preferred method of two-factor authentication.

Install an authenticator app on your smartphone. If needed, refer to instructions that came with your smartphone on how to find and install apps. Some better-known authenticator apps include:

Microsoft Authenticator
Google Authenticator
LastPass Authenticator

Note: If you already have an authenticator app installed, an additional one is not required.

	On the User Settings page, click the Security tab. On the Security tab, scroll down to Two-factor authentication. Under Setup Authenticator App, click Set-up.
	The portal displays a QR code. Use the camera on your smartphone to scan the QR code. This will direct you to the authenticator app you installed. Your authenticator app will provide you with a verification code.
	In the portal, scroll down to view “Step 3 - Verify”. Enter the verification code and click Verify Code. Your Moneris Portal account is now set up for two-factor authentication using your authenticator app.

Moneris Portal - Manage your account

Procedure

Product

Navigate to User Settings

Moneris Portal - Navigate to User Settings

Moneris Portal - Change your password

Moneris Portal - Change your security questions or answers

Moneris Portal - Update two-factor authentication to a more secure method

Moneris Portal - Update your user account information

Moneris Portal - Reset your password if you forgot it

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