Moneris Portal - Manage Transactions

The Find A Transaction module in Moneris Portal features provides a very powerful transaction search feature that enables you to locate and view transactions in a closed batch, as well as transactions in the current batch.  You can use the module to:

• determine if a transaction was double-charged
• locate a specific transaction for a refund
• confirm the status of a Pre-authorization transaction 
• look up near real-time transaction data

 

In this article, you will learn how to:

• access the module
• search for a transaction
• view transaction details 
• process refund transactions

 

Here is a helpful video to quickly get you started.

 

Note:   Even though the video is titled Merchant Direct 2, the functionality demonstrated in the video is the same as what you will experience in Moneris Portal.